Privacy Policy
Last updated: January 2025
EZE Bookkeeping Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
When you use our services, we may collect:
- Contact information: Name, email address, and phone number you provide through our contact form
- Business information: Details about your bookkeeping needs, number of accounts, and how far behind your books are
- Financial records: Bank statements, credit card statements, and transaction data you provide for bookkeeping services
- Payment information: Processed securely through our payment processor (Stripe); we do not store your credit card details
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide quotes
- Deliver our bookkeeping services
- Process payments
- Communicate with you about your project
- Improve our services
How We Protect Your Information
Your financial data is sensitive, and we treat it that way. We use industry-standard security measures including:
- Encrypted connections (SSL/TLS) for all data transmission
- Secure, access-controlled storage for financial documents
- Limited access to your data on a need-to-know basis
Third-Party Services
We use trusted third-party services to operate our business:
- Netlify: Hosts our website and processes form submissions
- Stripe: Processes payments securely
- Google Workspace: Used for document storage and communication
These providers have their own privacy policies and security measures.
Data Retention
We retain your financial records and work product for a reasonable period after completing your project, typically 3 years, in case you need access or we need to reference prior work. You may request deletion of your data at any time.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Cookies
Our website uses minimal cookies necessary for basic functionality. We do not use tracking cookies or sell your data to advertisers.
Changes to This Policy
We may update this policy from time to time. We'll post any changes on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or how we handle your data, contact us at:
Email: help@ezebookkeeping.com
Phone: (234) CALL-EZE